Which statement best describes case management activities?

The statement that case management activities integrate various services toward achieving goals is correct because case management is fundamentally about coordinating multiple resources and services to assist individuals in reaching their personal, treatment, or recovery goals. A key function of case management is to assess the needs of clients and connect them with various supports, such as healthcare, housing, vocational training, or counseling services. This holistic approach ensures that clients receive comprehensive and personalized care, addressing multiple facets of their lives that contribute to their health and well-being.

Other options focus on narrower aspects that do not fully capture the breadth of case management. Personal development is an important aspect of client growth but does not encompass the coordination of services that case management entails. Similarly, family therapy techniques are valuable but are just one potential service among many that may be coordinated through case management. Lastly, while crisis intervention can be a component of case management, it is not the sole focus; case management is ongoing and aims to facilitate long-term success rather than resolving immediate crises only.